Darkrai quest Problem

[Sakayanagi]

Hi, I think I also got same problem. I defeated NPC Horon. Then, I caught Darkrai but I am not allowed to use the locked IV reroll ticket at " npc spirit-seer esmeralda ". Can u help me , sir?

I am sure that I only use 1 Locked IV rr after I finished hard mode Gengarite quest. 

Please,

Thank you very much!  @HappyMango

[Happymango]

On 10/17/2020 at 2:01 PM, ThanhNT said:

Hi, I think I also got same problem. I defeated NPC Horon. Then, I caught Darkrai but I am not allowed to use the locked IV reroll ticket at " npc spirit-seer esmeralda ". Can u help me , sir?

I am sure that I only use 1 Locked IV rr after I finished hard mode Gengarite quest. 

Please,

Thank you very much!  @HappyMango

 

Hi, @ThanhNT

 

First of all, I have moved your post as you posted in another player's thread.

Please keep in mind to make a new thread, not posting your problem to another player's thread as it would disturb the player.

 

I have informed the corresponding Staff Team to look into your problems.

In the meantime, please be patients.

I'll let you know soon as I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

[Happymango]

On 10/17/2020 at 2:01 PM, ThanhNT said:

Hi, I think I also got same problem. I defeated NPC Horon. Then, I caught Darkrai but I am not allowed to use the locked IV reroll ticket at " npc spirit-seer esmeralda ". Can u help me , sir?

I am sure that I only use 1 Locked IV rr after I finished hard mode Gengarite quest. 

Please,

Thank you very much!  @HappyMango

 

I'm really sorry to inform you this, but when I checked your account's info, I have found that you have selected surrender at least once while doing to the Dark Realm Quest

If so, you are not able to get the free IV reroll chance from the NPC.