Raeyna Posted November 2, 2020 Share Posted November 2, 2020 Hi, I bought 5 Psychic TMs from Saffron City Gym (Kanto), they took my money (12000) but they didn’t give me the TMs. Can I get a refund or the TMs? Link to comment Share on other sites More sharing options...
Noxious Posted November 3, 2020 Share Posted November 3, 2020 On 11/2/2020 at 1:33 PM, raeyna said: Hi, I bought 5 Psychic TMs from Saffron City Gym (Kanto), they took my money (12000) but they didn’t give me the TMs. Can I get a refund or the TMs? Hey there! I am sorry for the inconvenience. It appears to me that you never had these TMs in your inventory. Did the server crash a little bit after you bought it or did there happen something else? Looking forward to your reply. Kind regards, Noxious 1 General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Raeyna Posted November 3, 2020 Author Share Posted November 3, 2020 Hi! It crashed right after I bought them. I clicked on "Buy 5 TMs for 12000", the message "The man takes your money" appeared, nothing happened for a few seconds and then it kicked me out. I logged in right after and I saw that the money transaction had happened, but not the passage of TMs. Link to comment Share on other sites More sharing options...
Noxious Posted November 3, 2020 Share Posted November 3, 2020 7 hours ago, raeyna said: Hi! It crashed right after I bought them. I clicked on "Buy 5 TMs for 12000", the message "The man takes your money" appeared, nothing happened for a few seconds and then it kicked me out. I logged in right after and I saw that the money transaction had happened, but not the passage of TMs. Hey there! The Psychic TMs should be on your account now. Please let me know whether this is correct. Have a nice day. Kind regards, Noxious General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Raeyna Posted November 4, 2020 Author Share Posted November 4, 2020 20 hours ago, Noxious said: Hey there! The Psychic TMs should be on your account now. Please let me know whether this is correct. Have a nice day. Kind regards, Noxious Yes, thank you! Link to comment Share on other sites More sharing options...
Noxious Posted November 4, 2020 Share Posted November 4, 2020 2 hours ago, raeyna said: Yes, thank you! Hey there! Awesome, I will now lock this thread as resolved. Have a nice day. Kind regards, Noxious General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Recommended Posts