i transfered my account from silver server to gold and i lost all my badges, i still have my pokemons and money + coins but my badges dint appear up can somoene help me please? 

5 hours ago, PinkTrainer said:

i transfered my account from silver server to gold and i lost all my badges, i still have my pokemons and money + coins but my badges dint appear up can somoene help me please? 

 

Hi, @PinkTrainer

 

I checked your account's database and found out that you might have picked the wrong server as your main while merging.

Note that your main server was Red.

 

We can offer you an un-merge so you can re-merge correctly.

But you would lose 1 hour of your game progress you played in Gold server. (You'll be able to keep all the items and pokemons you had before the merge)

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

17 hours ago, HappyMango said:

 

Hi, @PinkTrainer

 

I checked your account's database and found out that you might have picked the wrong server as your main while merging.

Note that your main server was Red.

 

We can offer you an un-merge so you can re-merge correctly.

But you would lose 1 hour of your game progress you played in Gold server. (You'll be able to keep all the items and pokemons you had before the merge)

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

yeah this will save me so much time so i agree

*i accept the offer*

@HappyMango

Edited November 3, 20205 yr by PinkTrainer

On 11/3/2020 at 11:00 AM, PinkTrainer said:

yeah this will save me so much time so i agree

*i accept the offer*

@HappyMango

 

I'm really sorry for the inconvenience.

I didn't know that there was a recent change and we can't reverse the merge when the player changed servers 😞

I'm so sorry...

There is nothing that I can do to help you on your case...

I think you have to re-do the story from the beginning.

 

I'm once again so sorry for the wrong information.

I hope you understand.

19 minutes ago, HappyMango said:

 

I'm really sorry for the inconvenience.

I didn't know that there was a recent change and we can't reverse the merge when the player changed servers 😞

I'm so sorry...

There is nothing that I can do to help you on your case...

I think you have to re-do the story from the beginning.

 

I'm once again so sorry for the wrong information.

I hope you understand.

@HappyMango the problem is that i cant even swap pokemon bcz i have a pokemon not from kanto on the first place... how i can deal with that? i cant move it or remove only battling with that

35 minutes ago, PinkTrainer said:

@HappyMango the problem is that i cant even swap pokemon bcz i have a pokemon not from kanto on the first place... how i can deal with that? i cant move it or remove only battling with that

 

I have removed your Johto pokemons from your party.

Can you check and tell me if your problems have been solved?

I'll be waiting for your reply.

2 hours ago, HappyMango said:

 

I have removed your Johto pokemons from your party.

Can you check and tell me if your problems have been solved?

I'll be waiting for your reply.

@HappyMango all good thanks!

 

21 hours ago, PinkTrainer said:

@HappyMango all good thanks!

 

 

I'm glad that your party stuck problem has been solved 🙂

I'm once again really sorry that I couldn't be much help on the first request.

 

I'll wish you good luck within your journey.

 

As we can't provide further help on this issue.

I'll be closing the thread.

Have a nice day.