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Need to get back my acount


Rodrigom91

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Hi, mi name is Rodrigo. First of all, sorry if i have any mistakes, english is not my first lenguage. (Spanish is)
Im having problems trying to access in the game with this account. When i run the game and put my account and password it says that i have invalid user or password (but i can enter in the web with the same user and password). I start playing in 2017 and take a brake for a while. Now that i decide to return it seems like my account was empited with ALL MY PROGRESS. 
Please, anybody can help me? Thanks everybody for the time.

Rgrds, Rodrigo.

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8 hours ago, rodrigom91 said:

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Hey there!

 

I am sorry for the inconvenience. In order to solve your issue, you have to merge via the dashboard, but looking at your account it appears to me that you have already merged your account. Can you still not log in or was everything resolved? Looking forward to your reply.

 

Kind regards, Noxious

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  • 2 weeks later...
7 hours ago, rodrigom91 said:

Noxious, first of all thanks for your response. Yes, i found what to do by the disscord group. 

The community that PRO has created is amazing.  Keep working like this.

Regards. Rodrigo

 

Hey there!

 

I am glad you got your issue resolved. Thank you for the kind words. I hope you have a nice day. With that, I will lock this thread.

 

Kind regards, Noxious

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General Support | Bug Resolution Center | Punishment Policy

 

Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help.

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