Fatalcrux Posted November 3, 2020 Share Posted November 3, 2020 Hey there. I bought a Luxray mount from the store a while back, and used it for a bit before taking a break from the game. I logged in today after several months of not playing, and noticed the mount was missing from my inventory. I bought a different store mount before thinking to check the forums to see if this is an issue that can be resolved. I saw that people sometimes accidentally equip their mounts to a pokemon, so I went through my party/pc and it looks like none of them have it. Hopefully there's an easy answer to this. Thanks! Link to comment Share on other sites More sharing options...
Noxious Posted November 3, 2020 Share Posted November 3, 2020 1 hour ago, FatalCrux said: . Hey there! I took a look at your account and it appears to me that your Mount is still in your bag. I assume you bought a Galvantula Mount this time and the Shiny Luxrary Mount before you quit. I saw that you used to play on the Gold Server (you also have the Shiny Luxray Mount there) but now play on the Silver Server, where you bought the Galvantula Mount. Could that be the issue? Looking forward to your reply. Kind regards, Noxious General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Fatalcrux Posted November 3, 2020 Author Share Posted November 3, 2020 1 minute ago, Noxious said: Hey there! I took a look at your account and it appears to me that your Mount is still in your bag. I assume you bought a Galvantula Mount this time and the Shiny Luxrary Mount before you quit. I saw that you used to play on the Gold Server (you also have the Shiny Luxray Mount there) but now play on the Silver Server, where you bought the Galvantula Mount. Could that be the issue? Looking forward to your reply. Kind regards, Noxious Hah yes, I just checked and that is exactly what happened. For some reason, I thought I remembered accounts being locked to one server or the other, so I didn't bother to check gold when my login worked on silver earlier today - no wonder I remember leaving off in a different area. Is it possible to move my Galvantula mount to the gold server? Link to comment Share on other sites More sharing options...
Noxious Posted November 3, 2020 Share Posted November 3, 2020 Just now, FatalCrux said: Hah yes, I just checked and that is exactly what happened. For some reason, I thought I remembered accounts being locked to one server or the other, so I didn't bother to check gold when my login worked on silver earlier today - no wonder I remember leaving off in a different area. Is it possible to move my Galvantula mount to the gold server? You can have another user transfer over to Gold Server with your Mount (you need 4 badges to trade first) and trade with you there. Other than that, there is no way unfortunately. General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
Fatalcrux Posted November 3, 2020 Author Share Posted November 3, 2020 Just now, Noxious said: You can have another user transfer over to Gold Server with your Mount (you need 4 badges to trade first) and trade with you there. Other than that, there is no way unfortunately. That's a shame but I'm sure I can swing it at some point. Thank you for your time, I appreciate it! Link to comment Share on other sites More sharing options...
Noxious Posted November 3, 2020 Share Posted November 3, 2020 Just now, FatalCrux said: That's a shame but I'm sure I can swing it at some point. Thank you for your time, I appreciate it! I am glad I could help you with your concern. I will now lock this topic as resolved. Have a nice day! Kind regards, Noxious General Support | Bug Resolution Center | Punishment Policy Do not contact staff members for private support. Use the proper sub-forum so others can share their knowledge and help. Link to comment Share on other sites More sharing options...
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