Hello, I'm having a problem with my pokemons which is that they just disappear and reappear. An example is that about an hour ago I had a greninja on my computer and out of nowhere disappeared, another thing that also happened is that I had the garchomp of a friend said garchomp never took me alone appeared out of nowhere on my team, I wanted to know if they could help me with this problem that I have had for almost a week. For your attention thank you.

3 hours ago, Awacatillo said:

Hello, I'm having a problem with my pokemons which is that they just disappear and reappear. An example is that about an hour ago I had a greninja on my computer and out of nowhere disappeared, another thing that also happened is that I had the garchomp of a friend said garchomp never took me alone appeared out of nowhere on my team, I wanted to know if they could help me with this problem that I have had for almost a week. For your attention thank you.

 

Hi, @Awacatillo

 

I'm sorry for the inconvenience.

 

I have checked your account's info and managed to fix your problem.

Moreover, I have recovered your Greninja. 

It should be placed at the last slot of your PC.

 

Can you check both statement and tell me if your problems have been solved?

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.