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1 hour ago, elbogg said:

Hi there, returning player here.  I've done the merge through the dashboard, and also changed my password, but I still can't log in to the Silver server.  I am getting an error that says "User Account not activated".  Can anyone help with this?

 

Hi, @elbogg

 

I have contacted the corresponding Staff Team to look into your issue.

In the meantime, please be patient.

I'll let you know as soon as I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

 

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Please do not contact staff members for private support

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1 hour ago, elbogg said:

Okay sure, sounds good.  Thanks!

 

I have been told that you would be able to login now.

Can you check if you can login?

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

14 hours ago, elbogg said:

It worked, I can log in successfully now.   Thanks so much!

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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