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Connection Issues

Featured Replies

For several days i have a connection problem, it happens randomly and i cant connect again for a few minutes. It happens on PC, my internet connection is stable and the problem occurs only in this game please help.

15 hours ago, Cheetosalka said:

For several days i have a connection problem, it happens randomly and i cant connect again for a few minutes. It happens on PC, my internet connection is stable and the problem occurs only in this game please help.

 

Hi, @Cheetosalka

 

Can you try logging into the game now and see if you are still experiencing the same issue?

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

  • Author

after i reported this issue i've been playing for a few hours and the problem did not occured again, as i said it happens randomly sometimes only once a day and sometimes it happends every 5 minutes,

I'm once again sorry for the inconvenience.

Note that the connection issue can also occur because of the server itself.

Next time, if you face a similar problem, I recommend to wait a bit then try re-log into the game.

 

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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