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Frozen during Elite Four battle

Jcampo58
in Resolved General Support

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PRO Username: JCampo58

Do you have active membership?: Yes

Your knowledge about PRO: Basic Knowledge

 

What have you done before the problem was there?

 

 

What have you already tried to solve the problem?

 

 

Description and Message

I was in battle with elite four lance when the server went down and now its going to count as a loss and i was wondering if there was anything an admin could do because i already used a ton of resources that i cant get back and its just seems unfair to be counted as a loss when it was during battle and it was not a scheduled server downtime

Hi there,

Sorry.. But we have already stated multiple times both in game and forum that we're currently in BETA, and crash can happen at anytime. Therefore, we won't give anyone any kind of compensations for that reason.

 

Here's an example of our statement that you can find under the forum Frequently Asked Question:

lHq2OqM.png

 

Sorry for the inconvinience..

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks.

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