Mac User

 

Edit: Nevermind I forgot I had an antivirus program and I had to delete it cause it wasn't working

 

Hi, I'm on the login screen and when I try joining either the silver or gold server it says “selecting best proxy…” then “connecting to server…” and then finally “failed to connect to server”. I tried re-downloading and waiting it out for a couple days but it’s still like this. After waiting, I updated my computer and opened the app by right clicking the application and clicking "Show Package Contents" then, Contents > MacOS > PROClient, and opening the PROClient which started running the app, and it was working just fine because I loaded in and saw Professor Oak. So right after I saw that it worked I closed it and went away for another couple days because I had things to do. But when I tried opening it the same way again, it did the same thing I mentioned at the start (and continues to do it no matter how many times I try opening it through terminal/PROClient). I went through the READ THIS BEFORE MAKING A SUPPORT TOPIC! thread trying to apply every possible applicable solution as well and made sure that my computer met the requirements, and it does but even after all of that it still isn't working. And the last thing I want to mention is that this is my first time trying to play PRO.

Edited February 26, 20224 yr by Omgeeken
Issue Resolved

Hi @Omgeeken,

 

Glad to know your issue was solved.

 

I will now lock this topic

Have a ncie day and good hunts!

Lughus