Sanx312 Posted August 24, 2022 Share Posted August 24, 2022 4 years ago I was in Hoenn, an event came out and I went to the port to play it (I had 2 medals). Around that time I left the game for academic reasons, however I came back two years later, when I came back, I realized that 4 cities overtook me, so I decided to do what I could, I won the sixth medal and now I can't get out of where I am, I can not use surf or go anywhere else. I can only go to Fortree city (here a magma npc and an aqua fighting on the left won't let me advance) and Lilycove city (here I need to surf to advance. What can I do? Hace 4 años estaba en hoenn, salió un evento y fui al puerto para jugarlo (tenia 2 medallas). Por esas fechas dejé el juego por asuntos académicos, sin embargo volví dos años después, cuando volví, me di cuenta que me adelantaron 4 ciudades, ante lo cual, decidi hacer lo que pudiera, gané la sexta medalla y ahora no puedo salir de donde estoy, no puedo usar surf ni irme a ningún otro sitio. Solo puedo ir a Fortree city (acá un npc magma y uno aqua peleando a la izquierda no me dejan avanzar) y a Lilycove city (acá necesito surf para avanzar. Que puedo hacer? Link to comment Share on other sites More sharing options...
Happymango Posted August 25, 2022 Share Posted August 25, 2022 On 8/24/2022 at 1:03 PM, Sanx312 said: 4 years ago I was in Hoenn, an event came out and I went to the port to play it (I had 2 medals). Around that time I left the game for academic reasons, however I came back two years later, when I came back, I realized that 4 cities overtook me, so I decided to do what I could, I won the sixth medal and now I can't get out of where I am, I can not use surf or go anywhere else. I can only go to Fortree city (here a magma npc and an aqua fighting on the left won't let me advance) and Lilycove city (here I need to surf to advance. What can I do? Hace 4 años estaba en hoenn, salió un evento y fui al puerto para jugarlo (tenia 2 medallas). Por esas fechas dejé el juego por asuntos académicos, sin embargo volví dos años después, cuando volví, me di cuenta que me adelantaron 4 ciudades, ante lo cual, decidi hacer lo que pudiera, gané la sexta medalla y ahora no puedo salir de donde estoy, no puedo usar surf ni irme a ningún otro sitio. Solo puedo ir a Fortree city (acá un npc magma y uno aqua peleando a la izquierda no me dejan avanzar) y a Lilycove city (acá necesito surf para avanzar. Que puedo hacer? Hi, @Sanx312 I'm really sorry for the inconvenience. I have contacted the corresponding staff team to into your issue. In the meantime, please be patient until the issue being discussed. I'll contact you as soon as I get an answer. Have a nice day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Happymango Posted August 26, 2022 Share Posted August 26, 2022 Can you tell me the time you usually log into the game with country's GMT? We will have to move your manually to the previous town you suppose to be at. I'll be waiting for your reply. 1 General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Sanx312 Posted September 1, 2022 Author Share Posted September 1, 2022 (edited) El 26/8/2022 a las 6:09, Happymango dijo: ¿Puedes decirme la hora a la que sueles iniciar sesión en el juego con el GMT del país? Tendremos que moverlo manualmente a la ciudad anterior en la que se supone que está. Estaré esperando tu respuesta. Hello, these days I haven't played because of the bug issue, but now that I see your response, I can connect tomorrow from 3pm GMT-5. I remain attentive to your availability Edited September 1, 2022 by Sanx312 Link to comment Share on other sites More sharing options...
Happymango Posted September 1, 2022 Share Posted September 1, 2022 4 hours ago, Sanx312 said: Hello, these days I haven't played because of the bug issue, but now that I see your response, I can connect tomorrow from 3pm GMT-5. I remain attentive to your availability Okay, I'll check if you are online at the exact time that you mentioned above :3 See you then. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Happymango Posted September 1, 2022 Share Posted September 1, 2022 Hmm.. couldn't find you online General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Sanx312 Posted September 1, 2022 Author Share Posted September 1, 2022 1 hour ago, Happymango said: Hmm.. couldn't find you online Hello, sorry, I misunderstood, I thought you were referring to the gtm time of my country, I live in Colombia and it is 11:15 am here. Are you now to connect me now? Link to comment Share on other sites More sharing options...
Happymango Posted September 2, 2022 Share Posted September 2, 2022 16 hours ago, Sanx312 said: Hello, sorry, I misunderstood, I thought you were referring to the gtm time of my country, I live in Colombia and it is 11:15 am here. Are you now to connect me now? Are you available at 9pm of your time? General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Sanx312 Posted September 2, 2022 Author Share Posted September 2, 2022 5 hours ago, Happymango said: Are you available at 9pm of your time? of my time, I'm available now for 3 hours and at 9 pm (in 12 hours) too Link to comment Share on other sites More sharing options...
Happymango Posted September 3, 2022 Share Posted September 3, 2022 As the issue being solved, I'll now now be closing the thread. Have a nice day. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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