Game Freezes and Trouble Logging on

[Zephyrusg19]

When I go to the pokemon center to heal my team my avatar gets stuck the moment I try talking to Nurse Joy. I can still switch my team around and look through my items, pokedex, etc, but no matter what I do I can neither get Nurse Joy to talk nor move away from the counter. The only way I could get out was by logging off and logging back in, but even then my character might still freeze if I try again. It's been doing this to me since last night.

 

At one point when I logged on again I found my character half-way between the desk and the door with my team all healed, but that hasn't happened again.

 

-o-

Also, and I'm not sure if it's because of how many people are playing on Red Server or not, but starting earlier this morning I've been having trouble getting onto the game at all. I click 'log on' and it thinks about it a moment but doesn't bring up the Que screen and a minute or two later I can click the 'log on' button again. Even exiting the screen and bringing it up again may not help.

 

-o-

I'm a novice player, only started a couple weeks ago, so if there's an easy fix to this I missed when looking over the FAQs page I apologize.

[Einstein]

The first point is a minor connections problem that arises when the game gets stuck on an npc. Its unfortunate but re-logging fixes most of the time.

With your second point if the screen freezes then it is an unsuccessful login, and you should close the client and try again. If it says 'logging in' and no que comes up that is what we call a 'ghost que' and you should give it a few minutes to come up and then try again.

I hope this helps.