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2 hours ago, Vildhjarta said:

Hello, I want to make a brand new account and I'm at my limit I believe. My main is Fairview. If there's any issues, please contact that account, thanks!

 

Hi, @Vildhjarta

 

May I ask you the reason why you want to delete this account and make a new account?

When I check your account info, this account barely logged in to play the game, with a playtime less than 1 hour.

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

 

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Please do not contact staff members for private support

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I'm looking to do a fresh restart to attempt to do a nuzlocke challenge. For some reason, I've changed my password on this account but it won't let me log in on the client. I don't want to go past the account limit because I have two other main accounts that I'd rather not endanger a ban.

If I can't delete this account, I'd need help figuring out why when I change my password on the dashboard, it doesn't work on the client side.

Thanks,

Fairview

14 minutes ago, Vildhjarta said:

I reinstalled the client and it works again, but we're doing randomized starter clause and squirtle wasn't my randomized pick unfortunately :')

Is it still possible to delete this account so I can make another?

 

I'm glad to hear that you succeeded in logging into the account.

But, unfortunately, we do not offer account deletion nor account reset nowadays.

If you already possess 4 accounts, you won't be able to make another account.

I'm very sorry 😞

 

However, I can recommend you to start a new story in another server.

Note that you are still allowed to play on both Silver and Gold with your account, and this will allow you to proceed the story from Kanto with a new starter of what you wished.

 

I'm sorry that I couldn't be much of a help.

If you have any other questions regarding this issue, please do not hesitate asking.

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

16 hours ago, Vildhjarta said:

I forget the username to my 4th account. Are you able to tell me if I give you my other 3?

Fairview

Trivium

Vildhjarta

If not I think I should be able to go ahead and make another account? 😄

Thanks for the swift replies!

 

Are you familiar with the account Shinysquirtles?

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

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