The Proclient does not install, it gives an error

2 hours ago, Kwabe12 said:

The Proclient does not install, it gives an error

 

Hi, @Kwabe12

 

I'm sorry for the inconvenience.

If you don't mind, can you provide us the error message you are receiving?

Note that screenshots will help us solve the case a lot :3

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

Hello, thank you very much for answering.
What happens is that when you click on ProClient.exe, a window like the one in the image opens and closes. I have installed it many times and it still doesn't work.

I await your response, anyway have a nice day!

17 hours ago, Happymango said:

 

Hi, @Kwabe12

 

I'm sorry for the inconvenience.

If you don't mind, can you provide us the error message you are receiving?

Note that screenshots will help us solve the case a lot :3

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

Hello, thank you very much for answering.
What happens is that when you click on ProClient.exe, a window like the one in the image opens and closes. I have installed it many times and it still doesn't work. I await your response, anyway have a nice day!

Can you try the following procedure and tell me if the solution works?

 

1. Create a shortcut to the PRO exe and name it what ever you wish.

2. Right click your shortcut and goto properties, when you get there you will find a textbox that says "Target" and then the location of the PRO exe you created a shortcut for. What you will want to do is after the end of it, type -force-d3d11 or -force-opengl or -force-glcore. Add a space between .exe and -force

3. Hit Apply, and then run the shortcut you created. PRO will now run using directX 11 and should no longer crash due to buggy windows 10 and drivers.

 

 

I'll be waiting for your reply.