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Cannot install the new update after downloading.

Fahim619
in Resolved General Support

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I can't install the new update in my android after downloading it says unable to parsing data. Which wasn't a problem before.

  • Author

I can't install the new update in my android after downloading it says unable to parsing data. Which wasn't a problem before.

Hello @Fahim619,

 

This issue may arise if your device does not have enough storage or when the client is being blocked by Play Protect (very rarely). 

 

Now, can you please try to do the following steps?

  • Delete the old version of PRO
  • Clear upto 2 GB of space in your Android device
  • Restart it and install the client

Hopefully, you should be able to install the client by following these steps. Let us know how things turn out. 

 

We would be waiting for your reply. 

 

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