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Pokemon not in my account

Kuuak
in Resolved General Support

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Hello, I just came back to the game after a few months off and I don't have my volcarona in my account (hp ground) is there any way to check what happened to it? I don't think I have the ID since I stopped for a while but I might have a screenshot of the volcarona itself, the trade was about 20-25M Pokedollars

  • Author

It was a godly stats volcarona, pretty sure it was the last volcarona that entered my account

Hello @Kuuak,

 

I apologise for the inconvenience caused and my late reply. 

 

Due to a previous lend bug, your Volcarona became stuck, but it has been fixed now. Your Volcarona has been successfully restored and should now be available in your last PC slot. 

 

Can you please check it and confirm the same? 

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