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Mostly the problem is the fact that the mail got sent to your mail but landed in your spambox, unwantedbox, ..

 

 

I had this issue aswel and just had to find the correct box. So dive into your entire emailbox and make sure its not there.

11 minutes ago, Ogmomo said:

yes, i had the same problem with another account, and the mail was in spambox. now with this account, i dont recieve the email 😞

This might sound strange but deleted all your emails , for some reason i wasnt recieving emails myself until i did this not sure if it works for Pro tho but worth a try

by delete i mean your inbox and NOT your account... 

Edited by Forgiveme
6 minutes ago, Forgiveme said:

This might sound strange but deleted all your emails , for some reason i wasnt recieving emails myself until i did this not sure if it works for Pro tho but worth a try

by delete i mean your inbox and NOT your account... 

i did that and nothing happened 😞

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