pliz email dont work in pro

[Jokerf]

I have a problem can't change email. And I don't get any confirmation email, it's not in spam or anything, I can play on the phone but not on the computer Please help me, I'm desperate, I've been trying for weeks

[Sunseeker506]

They say they are low on staff. I know some people been waiting 2 weeks. Im on day 6 sadly. Good luck

[Caelestya]

Hello @Jokerf

I'm sorry for the inconvenience you're currently experiencing. As the 2 Factor Authentification (2FA) (an additional security to protect PRO players' accounts) has been enabled, some people might see themselves unable to log into their account due to not receiving the email or not having access to the email adress linked to their PRO account.

Sadly, there isn't much I can do to help you, as you already posted on the 2FA Subforum. Very few people can take care of those issues, and they also have their real life obligations, as well as other staff duties. The only thing I can do is ask you to be patient, as your post will be replied to by the adequate Staff members, which will help you resolve the issue.

Did you have any other question regarding this topic?
Kind regards,
Caelestya