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REALLY SLOW PROCESS TO CHANGE EMAIL

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Hello, I want to change my email associated to PRO since I no longer have access to my old email.

Already made a topic that was moved to EMAIL RECOVER & ASSISTANCE and sent some private messages, all with 0 responses.

Its been almost 2 days, anyone can help?

Greetings @Rinaml,

 

Sorry for the inconvenience.

 

You need to understand that due to safety measures, only a few members of the Staff Team can handle 2FA Requests. I understand the frustration, but this is the best way to keep your personnal informations safe.

I remind you that PRO Staff Members are volunteers and chose to dedicate some of their time to make PRO better every day.

Your request has been made less than 48 hours ago. I'm asking some more patience from you. Your request will be handle, I promise.

 

Sending private messages to Staff Members won't have any effect as all personnal messages are ignored.

As a kind reminder, please also understand that making multiple posts concerning the same topic is against our Forum Rules.

 

As there is nothing more to answer here, I will now lock this topic.

 

Kind regards

RockyRaccoon

Guest
This topic is now closed to further replies.

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