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I lost access to my email and only have access to my PRO POKEMON account. I tried to log into the game and now it's asking me to "authorize the device" and it says I received a request by email, however I no longer have access to this old email.

The PRO POKEMON dashboard says I can open a post here on the forum under "general complaints"...

How should I proceed? Can anyone help me?

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Hello @Juliozm,

I’m truly sorry to hear about the frustration you’re experiencing with this issue.

 

If you’ve lost access to your account, you can request an email change by creating a new topic here. When you do, please remember to include your username along with the new email address you'd like to associate with your account.

 

I hope this helps! Feel free to reach out if you need any further assistance.

 

Best regards and happy new year,
Bacchylides

 

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