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Greetings!

 

I am having a problem today, my game is always crashing after I log in. Played normally yesterday, that problem started few minutes ago

 

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After the login message I can see the map and my char but 1 second after the game crashes and close. Could anyone help me?

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Greetings!

 

I am having a problem today, my game is always crashing after I log in. Played normally yesterday, that problem started few minutes ago

Hello @Noluck92

Sorry for any frustration this issue has caused. To resolve the problem, please try the following steps:

  1. Uninstall and Reinstall the Game: Delete the game and all its related files from your PC, then empty your Recycle Bin. Afterward, reinstall the game.
  2. Whitelist PRO in your antivirus: Ensure that your antivirus isn’t blocking the game.
  3. Update drivers: Check that your graphics drivers and other important drivers are up to date.

Please let me know if the issue persists after following these steps.

 

Best regards,

Bacchylides.

21 minutes ago, Bacchylides said:

Hello @Noluck92

Sorry for any frustration this issue has caused. To resolve the problem, please try the following steps:

  1. Uninstall and Reinstall the Game: Delete the game and all its related files from your PC, then empty your Recycle Bin. Afterward, reinstall the game.
  2. Whitelist PRO in your antivirus: Ensure that your antivirus isn’t blocking the game.
  3. Update drivers: Check that your graphics drivers and other important drivers are up to date.

Please let me know if the issue persists after following these steps.

 

Best regards,

Bacchylides.

 

After performing step 2, the game started working normally again! Thank you very much!

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After performing step 2, the game started working normally again! Thank you very much!

I'm glad we managed to solve your issue ! Since there is nothing else to address I will be locking this topic.

If you have any other questions or you encounter another problem do't hesitate to reach out to us again via a new post.

 

I wish you the best of luck in your adventures.

 

Sincerely,

Bacchylides. 

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