help i cant log in

[Vegeta111]

im trying to log in to play  , i get a message verfication i clicked sent many times but didnt receive it in my email , what should i do ?

Edited February 13 by Vegeta111

[Bacchylides]

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im trying to log in to play after a long pause , i get a message verfication i clicked sent many times but didnt receive it in my email , what should i do ?

Hello @Vegeta111

 

 

I’m sorry for any inconvenience you may have experienced.

To help resolve this, please try the following steps:

1. Verify your email address: Ensure that you are checking the correct email associated with your account. You can confirm this in your Dashboard.

2. Check your spam folder: Sometimes, the verification email may end up there. Please take a moment to check your spam folder.

3. Allow some time: Occasionally, emails may take a bit longer to arrive. If you don’t see it right away, please wait a few minutes and try again.

If you no longer have access to the email address on your account or if the verification email is still missing after these steps, you can request support through our2FA email recovery process.

I hope this helps! Feel free to reach out if you have any additional questions.

 

 

Best regards,
Bacchylides

[Vegeta111]

ah good the email arrived after  40 minutes

[Bacchylides]

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ah good the email arrived after  40 minutes

Hi @Vegeta111

 

I'm glad the issue resolved it self ! Since there is nothing to address anymore, I will lock this topic.

If you have any other questions or encounter another issue feel free to start a new post 

 

Best regards;

Bacchylides.