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Hey dear pro Team

My GF Username Jana2019 

 

Got a Xmas Stantler mount from me for a few years 

And after a few month she was inactive was the Stantler mount away 

She already wrote IT in DC 

 

Also she got a Summer snivy Pkm 

I dont remember If she Buy IT or Catched IT at her self 

 

But this is away too 

 

We Play both in Gold Server 

 

Can wen get Help please

 

If i do IT in the wron topic please Switch IT to the right one 

Edited by Blacklostsoul
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Hey dear pro Team

My GF Username Jana2019 

 

Got a Xmas Stantler mount from me for a few years 

And after a few month she was inactive was the Stantler mount away 

She already wrote IT in DC 

 

Also she got a Summer snivy Pkm 

I dont remember If she Buy IT or Catched IT at her self 

 

But this is away too 

 

We Play both in Gold Server 

 

Can wen get Help please

 

If i do IT in the wron topic please Switch IT to the right one 

Expand  

Hello @Blacklostsoul

 

I’m sorry for any frustration this situation may have caused.

 

I looked into the account 'Jana19', but I couldn’t find any trace of an Xmas Stantler mount—neither in the inventory nor in the trade logs. However, I did find an Xmas Mareep mount in the inventory. Could there have been a mix-up between the two?

As for the Snivy, I also couldn’t find any Summer Snivy or its evolutions, nor any trade records related to it. Is it possible that another Pokémon was mistaken for Snivy?

I’ll patiently await your response

 

Sincerely,

Bacchylides

 

 

Hello @Blacklostsoul

I appologize in the delay in my answer. 

 

I couldn't find any trade in your logs related to a Xmas stantler mount but I can see that you indeed owned one before. If you can not find it in your inventory, try to check if it's help by one of your pokémons in your PC as mounts can be help as an item. 

 

I hope this solves your problem, and let le me know if you need further assistance.

 

Best regards,

Bacchylides.

  • 2 weeks later...

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