Frozelia Posted August 30 Share Posted August 30 Hello. I noticed that I send mail between my accounts on gold server, but I cannot do the same on silver server. On silver it shows this. I have no idea why, accounts have over 4 badges and I always write the username correctly. Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/ Share on other sites More sharing options...
Hazegeek Posted August 30 Share Posted August 30 Greetings @Frozelia! I apologize for the setback you are facing. What is the user that you are trying to send mail to? Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1610023 Share on other sites More sharing options...
Frozelia Posted August 30 Author Share Posted August 30 (edited) My other account on silver server. I tested same thing on gold between my two accounts and mailing works on gold server between the accounts. But I was confused when I tried same on silver server and it keeps showing that, no matter what I tried to mail. First I thought it was because of badges, but now it cannot be that reason either. So the accounts are Mirazzea and Frozelia. On both I tested the mailing on gold and silver server users of mine. Edited August 30 by Frozelia Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1610043 Share on other sites More sharing options...
Hazegeek Posted August 30 Share Posted August 30 (edited) @Frozelia Can you send a screenshot of you trying to send the mail, with nothing covering the box please? Edited August 30 by Hazegeek Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1610196 Share on other sites More sharing options...
Frozelia Posted August 31 Author Share Posted August 31 (edited) Here you go. That's on silver server, on gold I got no mailing problems. Edited August 31 by Frozelia Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1610322 Share on other sites More sharing options...
Hazegeek Posted Monday at 07:15 PM Share Posted Monday at 07:15 PM Hey @Frozelia! I apologize for the delay. Out system shows that this is a known issue and requires a server restart. If this with addition of the new season being updated does not fix the problem, try to uninstall the client and reinstall. I look forward to hearing back of the progress -Hazegeek Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1611364 Share on other sites More sharing options...
Frozelia Posted Monday at 08:19 PM Author Share Posted Monday at 08:19 PM Thank you very much for the help! Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1611385 Share on other sites More sharing options...
Hazegeek Posted Monday at 08:52 PM Share Posted Monday at 08:52 PM Hey @Frozelia! Your welcome. Did this fix the mail issue? Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1611394 Share on other sites More sharing options...
Frozelia Posted 3 hours ago Author Share Posted 3 hours ago Yes the mail is working thank you so much! Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1613818 Share on other sites More sharing options...
Hazegeek Posted 42 minutes ago Share Posted 42 minutes ago Hey @Frozelia glad every thing worked out. I'll now close this thread as it has been resolved. -Hazegeek Link to comment https://pokemonrevolution.net/forum/topic/261624-mail-problem/#findComment-1613889 Share on other sites More sharing options...
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