Can't capture pokemons even with team slots free

PRO Username: natanalves

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

What have you done before the problem was there?

I was just playing and than I got to Hoenn and all my pokes where blocked, but I was with all boxes full so now I can't capture any other pokemon I need that any GM release my boxes 1 to 3 so I can continue playing! ASAP.

What have you already tried to solve the problem?

Description and Message

I need an urgent help of an GM! I'm at Hoenn already and I'm facing this bug that says that my box is full and I can't capture any more pokes even having space on my team! Please GM unfortunately I cant release pokes from my box and it will be impossible to do history mode on Hoenn without a full team! If you could please release some of my blocked pokemons in the box or just fix the problem I'll be forever grateful.

If it is possible I'll like if you could realease all the pokemons from my box on the pages 1 and 2. I think that should be enought :D

Check the link below to see the bug

imgur.com/vWLynjj