Tranlighthouse1 Posted July 15, 2016 Share Posted July 15, 2016 PRO Username: tranlighth Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: RED What have you done before the problem was there? not yet What have you already tried to solve the problem? restarted it Description and Message when I was in queue, the number still decreased. But when I dropped to 33 or 459, it couldn't load anymore. I have restarted my pro for many times and I have waited for 3 hours but I still can't log in. Can you tell me what is that problem and the solution? Thank you so much! I love this game! :Heart: :Heart: Link to comment Share on other sites More sharing options...
Sharlank Posted July 15, 2016 Share Posted July 15, 2016 208897 PRO Username: tranlighth Have you looked at the FAQ to solve your issue?: Yes On which server issue happened: RED What have you done before the problem was there? not yet What have you already tried to solve the problem? restarted it Description and Message when I was in queue, the number still decreased. But when I dropped to 33 or 459, it couldn't load anymore. I have restarted my pro for many times and I have waited for 3 hours but I still can't log in. Can you tell me what is that problem and the solution? Thank you so much! I love this game! :Heart: :Heart: Have you checked the stability of your internet connection? The issue could be related to your connection dropping during the queue time, making it stop at the moment of the drop of the connection (and since the queue time is long enough, if you don't have a stable enough connection, could be the issue that prevents you from completing the queue). Also during the next attempts have you experienced ghost queues (where you don't see the number of the people in queue, but you still are in queue) ? Or the queue number just stopped drecreasing? Link to comment Share on other sites More sharing options...
Toothless Posted July 15, 2016 Share Posted July 15, 2016 it could also have been an issue with the server crashing, as that could also cause the queue to stop. [glow=magenta]I am but a humble Former GM / Moderator.[/glow] [glow=magenta]Do not PM me for ban concerns. I will either ignore or just delete them.[/glow] Link to comment Share on other sites More sharing options...
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