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Easing the Expansion of PRO


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212098 Wait.. did you miss my point? Why you called players is customer or client? It is free to play guys... Staff and players is equal, they are not your slave or must be brings all plate of food to you... It is fan base game, it is about these ambition people want to make dream come true. It is not about company and client. It is not about Blizzard or Valve... I am not say you wrong about your point (your point is true about queue and chance to quit players), but did you see that the way you said showing that it not about fan base game, it is about commercial game? To be honest, only Pokemon lover will stay the long in game, so after the hype they will back or stay. Others just about thinking "hey I have money, why I cannot got in game, how about membership priority queue, and so on bla bla bla..." These "customers" will "payment" for short time but for long time, they will still leave it in short...

 

The fact that there is an in-game shop makes someone a customer, so it doesn't matter if it's free to play or fan made. I would understand that if the game lived off donations, but as of now it looks like a business to anyone, to newcomers even more. I joined a month ago and promptly thought the game survived via micro-transactions.

212098

And okay I can mistake about lazy... how about lack of research? You love the game but you even don't want to explore it or research it before play? What kind of love? You say about FAQ... and lmao I give you the link similar as concept of your idea. What's wrong in here?

 

New players should not have to research information on the forums, when was the last time you played a game and had to read through the game manual? Quality of life changes are present in every modern game, and while there are plenty in PRO (EV's, IV's, etc) there can never be enough! Personally, I always had the forum open because the game itself is a tad confusing. I don't mean that players must be spoiled and spoon fed, but there are many changes that could improve the player's quality of life.

212098 Last your point is true (description item), and above reply I also think it will good right? I don't complaint or against your point. So why you say what I agree with you in this point? Just noticed, did you go grocery store and ask what kind of apple are? how to use that? Or you buy something but not asking before buy? Be smart consumer...

 

Consumers have always been stupid, and as the years go by, the more stupid they grow. If you've ever worked in retail or with any job involving final customer interaction, you'd know this. You have to expect the consumer to know absolutely nothing about your product, or in this case, the game. I do believed, however, that people that play this game are true fans and are already somewhat knowledgeable about Pokemon, but as I have binged played 250 hours already, I've seen countless posts on the Help Chat that simply scream: "I don't know !$%T about this game."

 

About OP's ideas, I disagree with the following:

INGAME FAQ: Too much spoiling. FAQ's are usually managed in the game's web site.

CROSS SERVER: It is not necessary IMO. The game's population feels appropriate, and perhaps even amazing. I was truly astonished when I could see at least 1 player in every single map. You don't see dudes in every map of WoW or other MMO's. Two servers allow for easier management for a team, who I believe, despite first impressions, seeks nothing but the prosperity of the game. That means revenue is not their purpose if someone gets me wrong.

 

I pretty much agree with everything else, and I applaud OP's sincere intentions to suggest improvements to this already wonderful game.

 

Cheers

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212098 Wait.. did you miss my point? Why you called players is customer or client? It is free to play guys... Staff and players is equal, they are not your slave or must be brings all plate of food to you... It is fan base game, it is about these ambition people want to make dream come true. It is not about company and client. It is not about Blizzard or Valve... I am not say you wrong about your point (your point is true about queue and chance to quit players), but did you see that the way you said showing that it not about fan base game, it is about commercial game? To be honest, only Pokemon lover will stay the long in game, so after the hype they will back or stay. Others just about thinking "hey I have money, why I cannot got in game, how about membership priority queue, and so on bla bla bla..." These "customers" will "payment" for short time but for long time, they will still leave it in short...

 

The fact that there is an in-game shop makes someone a customer, so it doesn't matter if it's free to play or fan made. I would understand that if the game lived off donations, but as of now it looks like a business to anyone, to newcomers even more. I joined a month ago and promptly thought the game survived via micro-transactions.

212098

And okay I can mistake about lazy... how about lack of research? You love the game but you even don't want to explore it or research it before play? What kind of love? You say about FAQ... and lmao I give you the link similar as concept of your idea. What's wrong in here?

 

New players should not have to research information on the forums, when was the last time you played a game and had to read through the game manual? Quality of life changes are present in every modern game, and while there are plenty in PRO (EV's, IV's, etc) there can never be enough! Personally, I always had the forum open because the game itself is a tad confusing. I don't mean that players must be spoiled and spoon fed, but there are many changes that could improve the player's quality of life.

212098 Last your point is true (description item), and above reply I also think it will good right? I don't complaint or against your point. So why you say what I agree with you in this point? Just noticed, did you go grocery store and ask what kind of apple are? how to use that? Or you buy something but not asking before buy? Be smart consumer...

 

Consumers have always been stupid, and as the years go by, the more stupid they grow. If you've ever worked in retail or with any job involving final customer interaction, you'd know this. You have to expect the consumer to know absolutely nothing about your product, or in this case, the game. I do believed, however, that people that play this game are true fans and are already somewhat knowledgeable about Pokemon, but as I have binged played 250 hours already, I've seen countless posts on the Help Chat that simply scream: "I don't know !$%T about this game."

 

About OP's ideas, I disagree with the following:

INGAME FAQ: Too much spoiling. FAQ's are usually managed in the game's web site.

CROSS SERVER: It is not necessary IMO. The game's population feels appropriate, and perhaps even amazing. I was truly astonished when I could see at least 1 player in every single map. You don't see dudes in every map of WoW or other MMO's. Two servers allow for easier management for a team, who I believe, despite first impressions, seeks nothing but the prosperity of the game. That means revenue is not their purpose if someone gets me wrong.

 

I pretty much agree with everything else, and I applaud OP's sincere intentions to suggest improvements to this already wonderful game.

 

Cheers

Oh after read yours, I agree to all your point from answer these quote :)

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212053 Foreword

 

 

Lately, you'll see several threads complaining (rightfully) about current queue times in both Red and Blue servers. Understandably, these threads are met with fast locks; however, I see many users (even mods) making excuses as to why its "okay" and we should just "wait for it to settle down." The arguments used in these posts are extremely naive and go against the very basics of business. Lets say you own a restaurant, and it for some reason becomes extremely popular and reservations start filling up every day and there forms a huge backlog keeping people from eating at your restaurant. The arguments of some posters here is the equivalent of "well we should just let the hype die down because they probably won't come a second time anyway." Sitting here and doing nothing about it only hurts the growth of the game and guarantees its eventual demise.

 

All these new players will instantly be turned off from these queue times and you're losing tons of potential consumers. New players are what keeps a game alive, and if you continue ignoring and not taking advantage of these surges of new players (whether they be from streams, cultural fads, or season-based players) this game will continue to lose support and slowly die. However, this isn't a complaint thread, I have several suggestions that could help remedy this process.

 

 

Save Data Cross Compatibility

 

 

This is extremely important. Right now, your character is tied to the individual server you created it on. This is an inefficient bottleneck for the expansion of the game. Instead of the current setup, you should be able to choose your character, then choose the server you wish to play on. This way, when a new server is released, older players can switch without losing their progress. In the short term, this well effect market values significantly, but they would eventually become more homogeneous while improving the ease of expansion for the game in the long term.

 

 

In-Game FAQ

 

 

This needs to happen. Every day in help chat you see the same questions over and over and over from new players. Many of these questions don't get answered, and many of these players can get frustrated by this. Many of you will say "they can just search the forums," in which case, you are technically right. However, ease of accessibility is an important aspect in game design. Having the answer to these questions in game, or even having hyperlinks to the forum for various information inside the client itself can create a meaningful bridge from the client to the forums, increasing forum exposure and interaction while simultaneously reducing strain within the Help chat and relieving the early frustrations a new player can have. The FAQ can range from a variety of things, including links to helpful guides, explanation of game mechanics (such as EVs and IVs), even an in game typing chart showing offensive and defensive advantages/disadvantages of each type.

 

 

More Purchase Incentive

 

 

I'm sure plenty of players look into the shop and aren't very intrigued by what they see. What does medallion do? What does the axe do? So many players ask these questions. The problem is these questions shouldn't even have to be asked. Seriously guys, label the benefits of the items within the shop. Not only this, but give people more incentive to buy! There are so many things you can do to give incentive to buyers. Give players 10 free rare candies on their first purchase, make the first purchase of membership last twice as long! Not only do players look at the shop not knowing what anything does, they aren't even given a good reason to just try it out in the first place. These incentives can greatly increase sales allowing you to actually upgrade server capacity and keep up with the growing game.

 

 

Conclusion

 

Overall, I see a huge lack of vision from the developers on the business side of things. They want to expand the gameplay with new regions/pokemon/quests/bosses and that is great, but all the time spent on that will come at a huge cost. Two out of the three of these ideas are fairly easy to implement and can provide great benefits to the game in the long run. These ideas don't even scratch the surface of what you could be doing, and for the sake of the future of this game, I really hope you put some consideration into these or other ideas.

I genuinely agree with most of your points and I seriously hope the developers expand the servers soon. The limit is terrible, and can hinder many experiences players will have through out the game. From what it seems though, regardless of how much we nag the admins/devs, they don't do anything about it. Don't get me wrong, I love this game and don't loathe the developers nor any of the staff members, I'm just a bit annoyed of having to deal with the queue, and also disconnecting (thus having to wait another 40 mins to get back in the game). Well, enough of my rant I guess. Let's hope for the best...

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