Iridescent1819 Posted August 1, 2016 Share Posted August 1, 2016 I've already restart phone, router, and uninstall but still have same problem, please help :Frown: Link to comment Share on other sites More sharing options...
Ysae Posted August 2, 2016 Share Posted August 2, 2016 I found that not switching to another app, or even to the home screen, when PRO is loading the map really help prevent this problem. It's fine to swap out when still in queue, but has a tendency to get stuck/freeze when swapped out on map loads. Link to comment Share on other sites More sharing options...
Iridescent1819 Posted August 2, 2016 Author Share Posted August 2, 2016 Thank you for your help and advice :y: Link to comment Share on other sites More sharing options...
Iridescent1819 Posted August 2, 2016 Author Share Posted August 2, 2016 I try your advice, but still stuck and can't play, what should I do? Link to comment Share on other sites More sharing options...
Ysae Posted August 2, 2016 Share Posted August 2, 2016 225644 I try your advice, but still stuck and can't play, what should I do Can you tell me what device you are using? Link to comment Share on other sites More sharing options...
Iridescent1819 Posted August 2, 2016 Author Share Posted August 2, 2016 Asus zenfone 2 laser Link to comment Share on other sites More sharing options...
Ysae Posted August 2, 2016 Share Posted August 2, 2016 226286 Asus zenfone 2 laser Ok, so it's probably not a device related issue as you definitely meet the game requirements. Have you tried playing on another server to see if it's only happening on the Blue server (I'm assuming you're on blue based on your post history)? Link to comment Share on other sites More sharing options...
Shinryuji31 Posted August 3, 2016 Share Posted August 3, 2016 same goes to me red server, how to solve? Link to comment Share on other sites More sharing options...
Iridescent1819 Posted August 3, 2016 Author Share Posted August 3, 2016 Apparently it happens to all server, still stuck on loading map, once i got in, then when I change map, like from pc to cerulean map, I get the same problem Link to comment Share on other sites More sharing options...
Suhuzen Posted August 3, 2016 Share Posted August 3, 2016 Hello. You're not the only ones facing this issue It's been forwarded to the admins, so please be patient. Keep a close eye on this thread as I will let everyone know once the issue is solved. Please refrain from making another thread. Thanks. Do not contact staff members for private support. Share your questions on the forums as they could be useful to others. Remember to use the correct forum when posting. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
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