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I went into goldenrod and went into the elevator and talked to the guy in the elevator and i clicked to go on the third floor as I exited the elevator it would not allow me to leave for a second then I arrived outside but not outside the elevator i spawned on the 3rd floor beside the NPC with arcanine. I tried to get out of that area but if i took 3 steps or so in any direction there was an invisible wall. I logged out and back in but when i logged back in I was spawned in the black area outside the elevator and could not move. I have tried logging out numerous times but it has made no difference. Could someone please help me.

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237145 I went into goldenrod and went into the elevator and talked to the guy in the elevator and i clicked to go on the third floor as I exited the elevator it would not allow me to leave for a second then I arrived outside but not outside the elevator i spawned on the 3rd floor beside the NPC with arcanine. I tried to get out of that area but if i took 3 steps or so in any direction there was an invisible wall. I logged out and back in but when i logged back in I was spawned in the black area outside the elevator and could not move. I have tried logging out numerous times but it has made no difference. Could someone please help me.

Do you have an Escape Rope in your inventory? If so, use that to return to your last-visited Pokemon Center. If not, please try to seek the assistance of an available staff member in-game who can teleport you.

 

This situation can be caused due to lag when your location on the map server doesn’t match with your position in game. If you encounter a similar case in the future, try pressing your re-sync button at the bottom of the screen, or Alt Tab in and out of the game.

 

Topic moved to proper forum.

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I dont have an escape rope unfortunately. Alt tab does not work either. I did try to have someone beat me in a battle, but the battle did not show up for me, and caused the person to have to re log in. Thank you for trying to help me though, much appreciated!

238392 I dont have an escape rope unfortunately. Alt tab does not work either. I did try to have someone beat me in a battle, but the battle did not show up for me, and caused the person to have to re log in. Thank you for trying to help me though, much appreciated!

Yup, I meant that if you experience this issue again - where you seem to encounter an invisible wall and can't move for a few seconds - you should try Alt Tabbing or pressing the re-sync button before you log out. This kind of issue can happen when your location on the map server doesn't match your location in game.

 

Have you been able to resolve this issue, or are you still stuck in game?

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238392 I dont have an escape rope unfortunately. Alt tab does not work either. I did try to have someone beat me in a battle, but the battle did not show up for me, and caused the person to have to re log in. Thank you for trying to help me though, much appreciated!

Yup, I meant that if you experience this issue again - where you seem to encounter an invisible wall and can't move for a few seconds - you should try Alt Tabbing or pressing the re-sync button before you log out. This kind of issue can happen when your location on the map server doesn't match your location in game.

 

Have you been able to resolve this issue, or are you still stuck in game?

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238809 Unfortunately i am still stuck as i have not found an admin, I will keep trying to find one i guess

Can you let me know which server you're on? Also, I'm assuming the stuck character's IGN is yusoghanem?

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242722 Sorry for the late reply, i am on the Blue server and yes, my IGN is yusoghanem

The issue should be resolved now. Let me know if you're still stuck once you log into the game.

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