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The spearow doesn't has the mail

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After i defeated the third gym leader in johto, i played the game normally, until the part when a guard give you a spearow with a mail as an equipped object. I runned to the pokemon center, turned on the PC, and there was the spearow, but it did'nt had the mail. i relogged but it was the same, then i restarted the client and nothing.

Now i'm stucked in that part because of the spearow, can someone tell me what to do?.

Thanks.

238528 After i defeated the third gym leader in johto, i played the game normally, until the part when a guard give you a spearow with a mail as an equipped object. I runned to the pokemon center, turned on the PC, and there was the spearow, but it did'nt had the mail. i relogged but it was the same, then i restarted the client and nothing.

Now i'm stucked in that part because of the spearow, can someone tell me what to do?.

Thanks.

Hi, can you try speaking with the guards blocking the way, and then talk to the guard standing near the Goldenrod Bike Shop? Let me know what happens.

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