Windows 7 crash problem (PRO64.exe is not responding)

[Janna]

Well, a friend of mine is having crash problems whenever she tries to initializate the PRO64 aplication.

In the first few times that the problem occurred she couldn't even get to the login screen if she let the client initializate without putting it in second plan.

But if she did, the client would get to the login screen but crash right after that, being impossible to even insert any kind of login info.

 

Then she came to the forum seeking for a kind of solution and tried everything she could find in the Windypuff topic, but nothing solved the problem at all. Actually, it seems to have gotten even worse after trying the solutions: now she can't even get to the login screen through any method, it just crashes without opening a single application window.

 

Her operational system is a Windows 7 Professional, SPack 1, 64 bits.

She uses an Intel Core i5 as processor.

 

She used to play the game normally a few months before that came to happen. It started happening after she reinstalled the game recently. Ever since the reinstallation this is happening every single time. She already tried to reinstall it more than once too.

 

Problem Event Name: AppHangB1

Application Name: PRO64.exe

Application Version: 5.3.5.61960

[Amca]

I hope this helps.

 

https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738

 

My advice

Install the latest version of DirectX.

Update the video card software.

Update .Net Framework to 4.5

Fix the registry errors.

Update Windows updates.

Make sure +4 GB of RAM for 64-bit.

Turn off the Windows firewall.

Open game as administrator.

[Janna]

267927 I hope this helps.

 

https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=14738

 

My advice

Install the latest version of DirectX.

Update the video card software.

Update .Net Framework to 4.5

Fix the registry errors.

Update Windows updates.

Make sure +4 GB of RAM for 64-bit.

Turn off the Windows firewall.

Open game as administrator.

 

Well, thank you. It seems that one of these things actually worked, but since she tried everything at once i just can't tell what specifically was. But thank you.

[Reikou]

267738 Well, a friend of mine is having crash problems whenever she tries to initializate the PRO64 aplication.

In the first few times that the problem occurred she couldn't even get to the login screen if she let the client initializate without putting it in second plan.

But if she did, the client would get to the login screen but crash right after that, being impossible to even insert any kind of login info.

 

Then she came to the forum seeking for a kind of solution and tried everything she could find in the Windypuff topic, but nothing solved the problem at all. Actually, it seems to have gotten even worse after trying the solutions: now she can't even get to the login screen through any method, it just crashes without opening a single application window.

 

Her operational system is a Windows 7 Professional, SPack 1, 64 bits.

She uses an Intel Core i5 as processor.

 

She used to play the game normally a few months before that came to happen. It started happening after she reinstalled the game recently. Ever since the reinstallation this is happening every single time. She already tried to reinstall it more than once too.

 

Problem Event Name: AppHangB1

Application Name: PRO64.exe

Application Version: 5.3.5.61960