Timtam15 Posted November 5, 2016 Share Posted November 5, 2016 Hello I haven't been able to play for 2 weeks now, I am getting stuck at the loading screen time and time again.I've reset computer/internet/re downloaded client, waited a while for it to load, everything I can think of and still no go :/ I also have a Ms active and it's wasting this Aswell. Thanks [glow=red]SHINY COLLECTOR[/glow] Link to comment Share on other sites More sharing options...
Reikou Posted November 5, 2016 Share Posted November 5, 2016 300787 Hello I haven't been able to play for 2 weeks now, I am getting stuck at the loading screen time and time again.I've reset computer/internet/re downloaded client, waited a while for it to load, everything I can think of and still no go :/ I also have a Ms active and it's wasting this Aswell. Thanks sorry to hear you're having issues, are you using the built in zip manager to extract the files? also try turning off your antivirus when you do, then add an exception for the folder you've extracted them to and make sure you're firewall isn't blocking the game (try adding an exception for that too) Link to comment Share on other sites More sharing options...
Mestrepokemon Posted November 5, 2016 Share Posted November 5, 2016 i was with this problem today, i deleted my game and did the download again, now it's working fine. Link to comment Share on other sites More sharing options...
Timtam15 Posted November 5, 2016 Author Share Posted November 5, 2016 Okay I'll look in to this later on thanks guys [glow=red]SHINY COLLECTOR[/glow] Link to comment Share on other sites More sharing options...
Timtam15 Posted November 5, 2016 Author Share Posted November 5, 2016 300879 300787 Hello I haven't been able to play for 2 weeks now, I am getting stuck at the loading screen time and time again.I've reset computer/internet/re downloaded client, waited a while for it to load, everything I can think of and still no go :/ I also have a Ms active and it's wasting this Aswell. Thanks sorry to hear you're having issues, are you using the built in zip manager to extract the files? also try turning off your antivirus when you do, then add an exception for the folder you've extracted them to and make sure you're firewall isn't blocking the game (try adding an exception for that too) Finally got back online, but now my membership medallion has run out... Can I be backdated for this as its not my fault I couldn't play? :( [glow=red]SHINY COLLECTOR[/glow] Link to comment Share on other sites More sharing options...
Reikou Posted November 6, 2016 Share Posted November 6, 2016 301253 -snip- Glad to hear it's resolved :) Unfortunately no compensation is given unless it's a long period server side issue which affects the entire player base. If you experience any issues in the future I'd suggest checking the read this before making a general support topic thread first, then making a post if still needed so that we can help you sooner Link to comment Share on other sites More sharing options...
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