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Didnt receive 100coin

Alvinwxsoh
in Resolved General Support

Featured Replies

Hi Admin,

 

I top up the credit today but I didn't receive it in my account =(

304416 Hi Admin,

 

I top up the credit today but I didn't receive it in my account =(

Double check to make sure the payment went through correctly.

Brad.gif

  • Author

ya all sended, relog a few time but still didn't receive ><

Did you check your email to make sure the transaction was successfully completed? Sounds weird as hell if u ask me...

Check my Mall!
  • Author

yes, confirm email was receive. still didnt receive =/

Well...i hate to say it but you'll have to wait some more until a Staff member who knows more comes and helps u :/

 

I'm pretty sure it'll get resolved tho, u have the transaction "receipt" as proof anyways so...They can probably give you 100c if there was some processing error during ur transaction ^^

Check my Mall!
304416 Hi Admin,

 

I top up the credit today but I didn't receive it in my account =(

Make a topic in "Donation Issues" subforum and an admin will help you out, although you may be required to provide your proof of purchase

ZUtC0zO.png

Do not contact staff members for private support. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be trashed. Thanks.

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