Ponzoootv Posted June 1, 2017 Share Posted June 1, 2017 Hello Folks, i had a Level 83 Gyarados and was tired about Leveling it, so i decided do use some Rare Candys on it to boost it to Lvl 100. Organised the Rare Candys and started to give it to Gyarados. Remind - i started at Level 83. Backpack - Rare Candy - Gyarados Backpack - Rare Candy - Gyarados ... over and over again. And now? Gyarados ist Level 80 - uhm wait. What? 80? Should be 100 cuz i used 17 rc's. What happened? :D IGN: PonzoooTV Edit: "Should be 100 cuz i used 17 rc's." Link to comment Share on other sites More sharing options...
Touka Posted June 1, 2017 Share Posted June 1, 2017 -Snip- Hello PonzoooTV! I'm sorry to hear your inconvenience, You tried to login again and verify that it is not a visual bug?, Also, if you were hit by a server crash / rollback while doing this process unfortunately we can not do anything about it. Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case. General Support | Discord | Bug Resolution Center | Suggestions | Guilds Do not contact staff members for private support. If you need something post it on forums. All unsolicited messages will be sent to Wonderland without being answered. Link to comment Share on other sites More sharing options...
Ponzoootv Posted June 1, 2017 Author Share Posted June 1, 2017 -Snip- Hello PonzoooTV! I'm sorry to hear your inconvenience, You tried to login again and verify that it is not a visual bug?, Also, if you were hit by a server crash / rollback while doing this process unfortunately we can not do anything about it. Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case. It happened today - couple Minutes before i posted it here - so no - no Server Offline, Rollback or anything. I relogged and still Level 80 :o Link to comment Share on other sites More sharing options...
Touka Posted June 2, 2017 Share Posted June 2, 2017 -Snip- Hello Again Ponzo! Could you give us more proof about it? Any video / Gif / Img in which you prove that you have given the Rare Candy to Gyarados and it doesn't level up. General Support | Discord | Bug Resolution Center | Suggestions | Guilds Do not contact staff members for private support. If you need something post it on forums. All unsolicited messages will be sent to Wonderland without being answered. Link to comment Share on other sites More sharing options...
Ponzoootv Posted June 2, 2017 Author Share Posted June 2, 2017 How could i know that something like this happens. Sorry that i haven't recorded all my Gameplay. I hoped you can check that by checking the PKMN ID. Started at Level 83 and at some Point i wasnt f.ex. lvl 97 i was 77. i thought ok its a bug. Made the last 3 rc. 80. okay relog. still 80 - what the hell... Link to comment Share on other sites More sharing options...
Legendaryvin Posted June 2, 2017 Share Posted June 2, 2017 u have 2 gyardoes and u use it on the wrong one! Link to comment Share on other sites More sharing options...
Touka Posted June 2, 2017 Share Posted June 2, 2017 -Snip- Does the problem still continue or your gyarados already been able to level up? Unfortunately we will not be able to recover your Rare candy, but we will be able to help you solve the problem if it still exists. General Support | Discord | Bug Resolution Center | Suggestions | Guilds Do not contact staff members for private support. If you need something post it on forums. All unsolicited messages will be sent to Wonderland without being answered. Link to comment Share on other sites More sharing options...
Ponzoootv Posted June 2, 2017 Author Share Posted June 2, 2017 So you seriously wanna tell me, that i wasted 170.000 $ on candys and did not gained 17 Level as promised - no i even lose 3. JESUS! That's how to make User angry. It's not my fault! For Godsaken! Link to comment Share on other sites More sharing options...
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