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I lost my old account

Magicduylove
in Resolved General Support

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User name: magicduylove

I started played this pokemon since December 2016 maybe, but i have a rest because of some reasons. Recently i returned to play this but when i log in my account i lost all my save, i have searched for all server. Can i recover my account??? I have a few good pokemon i have to work very hard to get it. Please help me

Hello [mention]magicduylove[/mention], sorry for the inconvenience. Can you double-check each Server you logged in? You can also check your most played server time in the PRO Dashboard: PRO Dashboard. Hope i could help you out, Have a nice day :)

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  • Author

Hello @magicduylove, sorry for the inconvenience. Can you double-check each Server you logged in? You can also check your most played server time in the PRO Dashboard: PRO Dashboard. Hope i could help you out, Have a nice day :)

 

I cant it only shows my near access to that server. All three of them

Are you sure you don't own 2 accounts ? You might have created two accounts with the same email.

 

It really looks like this account is an empty one, and you'd have a second one with all your stuff. I see no reason why your data would be erased.

  • Author

Are you sure you don't own 2 accounts ? You might have created two accounts with the same email.

 

It really looks like this account is an empty one, and you'd have a second one with all your stuff. I see no reason why your data would be erased.

That works i do have 2 account with different name Thanks a lot :Heart:

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