Lazycatz Posted July 10, 2017 Share Posted July 10, 2017 when I open the client and pressed login the screen just stuck at connecting to server, freezed for a while then it said "can't connect to server" I checked the server status and it said it was online, am I the only one who can't connect to the server? Link to comment Share on other sites More sharing options...
Delusyon Posted July 10, 2017 Share Posted July 10, 2017 yes me2 and im from yellow, and i have tried closing the client, redownloading, trying over and over... none of it worked Link to comment Share on other sites More sharing options...
Neroli Posted July 10, 2017 Share Posted July 10, 2017 when I open the client and pressed login the screen just stuck at connecting to server, freezed for a while then it said "can't connect to server" I checked the server status and it said it was online, am I the only one who can't connect to the server? Hello LazyCatz I'm sorry for you inconvenience. Could you please follow these step just below and try to connect you. Also feel free to tell me if your issue has already been resolved. Hit by a Cannot connect to server message Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the official server status links here: Red Server: https://pokemonrevolution.net/ServerStatus.php Blue Server: https://pokemonrevolution.net/ServerStatusB.php Yellow Server: https://pokemonrevolution.net/ServerStatusY.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released https://tinyurl.com/PROupdates (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! [mention]Delusyon[/mention] Issue solved on your side. Link to comment Share on other sites More sharing options...
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