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Stuck (black screen) after entering doors


Snowbull

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hi, i entered a poke center and i got stuck during the loading screen, i tried to relog many times but its always black and the bar won't charge, pls help.

 

 

NEWS: i solved the problem but is happening almost every map change.

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hi, i entered a poke center and i got stuck during the loading screen, i tried to relog many times but its always black and the bar won't charge, pls help.

 

 

NEWS: i solved the problem but is happening almost every map change.

 

Hello snowbull,

 

We are sorry to see that you're experimenting some troubles around here.

 

Have you tried to fully uninstall and reinstall the game ? Or maybe some of the crash issues we mention in our General Support Bible

 

Also, you may have to add an exception in your firewall/antivirus for PRO as it can block access to map loading servers. Or maybe the problem can come about a too slow internet connexion. Please verify all those steps and let us know if the solution has been found :Grin:

Sometimes, Patience is the real key to everything.

:: Tease, learn, practice, master ::

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