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Hello Kingshukghost!

 

Im sorry to hear your inconvenience, Unfortunately as it says in this guide, we can not do anything about it, we do not control when the server crashes :(

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

Have a nice day!

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