Small MS Medalion disapear

[Hapstract]

I bought a small medalion to a player for 300k, I take it from the poke, I didn't use it, the server crash 2 minute after the trade, I check my bag, the small ms disapeared and my money didn't come back. could you help me ? (obviously I haven't screen I didn't expect a crash...)

 

I noticed small Medalion is just called "Medalion" is the shop maybe this item is just bugged ?

[Neroli]

I bought a small medalion to a player for 300k, I take it from the poke, I didn't use it, the server crash 2 minute after the trade, I check my bag, the small ms disapeared and my money didn't come back. could you help me ? (obviously I haven't screen I didn't expect a crash...)

 

I noticed small Medalion is just called "Medalion" is the shop maybe this item is just bugged ?

 

Hello Hapstract

I'm really sorry for the inconvenience, but you have been hit by a rollback. Your Small Medallion has been lost during the crash.

I know this is frustrating because you lost 300k and a precious item, but there is nothing that can be done since it's due to a rollback.

 

As said in this topic :

Lost by crash issues

 

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

I'm again sorry, and I hope you'll still enjoy the game.

 

- Locked as answered -