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Game crashed

Gingertoast
in Resolved General Support

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Hello, I was playing the game and got 2 rare candys from another player to get my pokemon to lvl99 and the game crashed. Now I no longer have the levels or the 2 rarecandys. is there anything that can be done?

Hey [mention]gingertoast[/mention],

sorry for the inconvenience.As said here: this post.

Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

You got hit by a rollback, there is nothing we can do sadly. Im sorry to have to inform you of this.

I gonna lock this thread. I wish you a nice day! :)

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