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WHY!!

Artisan
in Resolved General Support

Featured Replies

why did this happen? I went to moon to beat Deoxys. Paid 15k to Jackson. While i tried to find the way to deoxys i got disconnected to the server. No idea why this happened but when i reconnected to red server i were spawned in Pokecenter of moosdeep city. Lost my 15k for no reason and now I have to earn this money again. SO CAN U TELL WHY THIS HAPPENED ?????</t>

-Snip-

 

Hello Artisan!

 

I'm sorry to hear that this has happened to you, Unfortunately we can not do anything about Crash / Rollbacks as it says in this guide.

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

Sorry about that and have a nice day!

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