Ramendreams Posted August 15, 2017 Share Posted August 15, 2017 Hi i havent been able to find a solution anywhere before this rollback and even when i first downloaded this game i have been crashing like every 5mins and uninstalled the game twice atm i am installing it again but i dont know what else to do i need help to find out why this is happening. Link to comment https://pokemonrevolution.net/forum/topic/70116-crashing/ Share on other sites More sharing options...
Xaiyah Posted August 15, 2017 Share Posted August 15, 2017 Hey [mention]RamenDreams[/mention], sorry for the inconvenience. Did you try to follow these steps here? Crash issues or other issues Win7 Guide https://tinyurl.com/crashhelp Win10 Crash Fix https://tinyurl.com/PROwin10fix Android Guide https://tinyurl.com/androidprofix Mac Guide https://tinyurl.com/macprofix Linux/GNU Guide https://tinyurl.com/prognulinux Cannot open PRO in Mac https://tinyurl.com/ProMacFix PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) 1- Unzip file without using WinRAR or 7zip 2- Disable anti-virus program 3- Restart computer Mac UnZip Programs Suggestions 1-The Unarchiver 2-WinZip5 3-Keka 4-BetterZiip Others solution: Updated drive and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client. I hope I could help you out. If you have more questions, feel free to ask! Rules ・ Terms & Conditions ・ Punishment Policy ・ In-Game Chat Rules ・ FAQ Do not contact staff members for private support. Share the question on the forums due to being of use to others. [glow=violet]Unsolicited messages will be cut. Thanks.[/glow] Link to comment https://pokemonrevolution.net/forum/topic/70116-crashing/#findComment-417647 Share on other sites More sharing options...
Piinetree Posted August 16, 2017 Share Posted August 16, 2017 Hi i havent been able to find a solution anywhere before this rollback and even when i first downloaded this game i have been crashing like every 5mins and uninstalled the game twice atm i am installing it again but i dont know what else to do i need help to find out why this is happening. [mention]RamenDreams[/mention] "crashing" as in the client closing and giving you a crash log prompt or "crashing" as in being logged off from the game? If it the second, then that just the server and it sometimes happens frequently, hence the point of why all staff members and the website itself point out the game is in an Open Beta type setting which server crashes and rollbacks are a given (but staff are willing to help any player in case of a major incident occurs) If it's the first, then please do follow what [mention]Xaiyah[/mention] has post above. Former Trade Moderator | Former Discord Lead | Former Moderator Team Lead General Support 𖣂 PRO Official Discord 𖧧 Ban & Mute Appeal 𖧧 Bug Resolution Center 𖧧 Suggestions 𖣂 Game Guidance Please take the time to review the forums before looking for guidance. If you find your answer, make sure to share your knowledge to other users to help the community. Do not send unsolicited messages to official staff members! Link to comment https://pokemonrevolution.net/forum/topic/70116-crashing/#findComment-417648 Share on other sites More sharing options...
Ramendreams Posted August 16, 2017 Author Share Posted August 16, 2017 the game screen freezes and when i click on the screen i get whitescreened and have to bring up task manager Link to comment https://pokemonrevolution.net/forum/topic/70116-crashing/#findComment-417649 Share on other sites More sharing options...
Ramendreams Posted August 17, 2017 Author Share Posted August 17, 2017 hi i tried all of solutions but still keep getting crashes Link to comment https://pokemonrevolution.net/forum/topic/70116-crashing/#findComment-417650 Share on other sites More sharing options...
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