I do not know if it's right place I posted the topic , but wanted everyone who went through the same problem as me , share your story and let me know if there is any action to be taken .

 

Last week I lost a male brace , which had for a long time , the game was normal , but when I logged after a few hours , the item had disappeared , and now actually a few moments lost a very good Togepi , captured before the relog game , about 30 minutes before and after the fall of the server, it disappeared , I feel hurt , I can take some action , or simply 'm out of luck ?

PRO is a beta game and crashes or issues are expected and staff can't help you to recover your items or pokemons. It's sad but I think nothing can be done, just keep playing and relog, often, to avoid stuff loses :confused:

Really, the alternative then is after caughted the pokemon make a relog in game?

 

The game saves auto in relog?

Items lost in rollback cannot be returned. Sorry for the inconvenience.

 

And yes, once you logout, it forces the game to force a save, so you won't loose anything after you have logged out.

Ok , I did not know that , I captured even when the Togepi , continued in the game until missing two minutes to relog the system.

 

Unfortunately , when I returned , I was gone .

 

Should have this procedure done at the time I made the catch ...

 

Thank you