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Game crashes quite often

Satyamkas
in Resolved General Support

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I am quite new to PRO but it has been crashing. It crashed twice today, the first day I am playing. Both of them during pokemon battles. I have the crash dmp file and the log file. But the forum won't let me attach for some reason.

The crash happened when I encountered a Wild Doduo and during the second move. (The forum asked to be more specific)

I am quite new to PRO but it has been crashing. It crashed twice today, the first day I am playing. Both of them during pokemon battles. I have the crash dmp file and the log file. But the forum won't let me attach for some reason.

The crash happened when I encountered a Wild Doduo and during the second move. (The forum asked to be more specific)

 

Hello SatyamKas

I am sorry to hear that you experienced this inconvenience. Have you tried following these steps ?

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Linux/GNU Guide https://tinyurl.com/prognulinux

Cannot open PRO in Mac https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download a new client.

Have you tried running windows as administrator, and running it in compatibility mode?

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