hi pro staff,

A while ago i faught elm boss and won i got charcoal and cyndaquil as 3rd time reward but cyndaquil is missing its not in my pc, i tried re logging many times, i asked in discord support they told me make a bug report in forums.

i dont even know if charcoal was added in my account so i could check whole boss elm reward bug or just 3rd time, cuz i already had 20+ charcoal from before.

 

plz help

edit:

Just did link boss and it gave hitmontop and its missing also not in my pc, tried relogging and restarting client nothjng happen.:(

the pokes arent hard to buy, but i just want my issue to be solved, cuz i will be getting some rare 3rd time reward next week and i cant accept any issue that time plz.

hi pro staff,

A while ago i faught elm boss and won i got charcoal and cyndaquil as 3rd time reward but cyndaquil is missing its not in my pc, i tried re logging many times, i asked in discord support they told me make a bug report in forums.

i dont even know if charcoal was added in my account so i could check whole boss elm reward bug or just 3rd time, cuz i already had 20+ charcoal from before.

 

plz help

 

Hello Itachi47,

 

Do you happen, by any "chance" (or, here, lack of), to have reach the limit of PC Storage?

 

You're limited to 900 pokémons, the ones in your party count as well as if they were in your PC, so that makes 60 boxes (with few empty spots in the 60th, depending on how many are in your team)

Once that limit reached, you can't catch another Pokémon until you release some, so I guess the ones you'd have gotten from boss rewards are just lost

@micanojuliano

no i didnt reached my limit i still have like 13 more box remaining

hi pro staff,

A while ago i faught elm boss and won i got charcoal and cyndaquil as 3rd time reward but cyndaquil is missing its not in my pc, i tried re logging many times, i asked in discord support they told me make a bug report in forums.

i dont even know if charcoal was added in my account so i could check whole boss elm reward bug or just 3rd time, cuz i already had 20+ charcoal from before.

 

plz help

 

Hello Itachi47,

 

Do you happen, by any "chance" (or, here, lack of), to have reach the limit of PC Storage?

 

You're limited to 900 pokémons, the ones in your party count as well as if they were in your PC, so that makes 60 boxes (with few empty spots in the 60th, depending on how many are in your team)

Once that limit reached, you can't catch another Pokémon until you release some, so I guess the ones you'd have gotten from boss rewards are just lost

sorry i have not reached full box pc limit, i still have about 13 more box free.

hi pro staff,

A while ago i faught elm boss and won i got charcoal and cyndaquil as 3rd time reward but cyndaquil is missing its not in my pc, i tried re logging many times, i asked in discord support they told me make a bug report in forums.

i dont even know if charcoal was added in my account so i could check whole boss elm reward bug or just 3rd time, cuz i already had 20+ charcoal from before.

 

plz help

 

Hello Itachi47

I'm sorry for the inconvenience. I forwarded a Content Staff about your issue. You have to be patient now, thanks for your understanding :Sing:

hi pro staff,

A while ago i faught elm boss and won i got charcoal and cyndaquil as 3rd time reward but cyndaquil is missing its not in my pc, i tried re logging many times, i asked in discord support they told me make a bug report in forums.

i dont even know if charcoal was added in my account so i could check whole boss elm reward bug or just 3rd time, cuz i already had 20+ charcoal from before.

 

plz help

 

Hello Itachi47

I'm sorry for the inconvenience. I forwarded a Content Staff about your issue. You have to be patient now, thanks for your understanding :Sing:

 

Ty for forwarding,

i just got my hitmontop cyndaquil still missing, its okay for me even if i dont get it back just fixing the bug is what i am after ty.