Can't log in

[Betterthanred]

i made a report about this a couple weeks ago, but it is happening again. Every once in a while it seems that when I try to log into my main account after having been logged into a different account, I encounter a glitch that tells me my "Username or password is Invalid" but i know for a fact that my username and password are right. It has never happened in any client before the sinnoh patch client, so im thinking it just might be a bug in this recent patch. Anyways i hope u do something about it because it is an annoying bug and I didnt get a response from my last report.

[Neroli]

  Quote

i made a report about this a couple weeks ago, but it is happening again. Every once in a while it seems that when I try to log into my main account after having been logged into a different account, I encounter a glitch that tells me my "Username or password is Invalid" but i know for a fact that my username and password are right. It has never happened in any client before the sinnoh patch client, so im thinking it just might be a bug in this recent patch. Anyways i hope u do something about it because it is an annoying bug and I didnt get a response from my last report.

Hello BetterThanRed

I'm sorry for your inconvenience. Could you try to change your password by using your PRO Dashboard and try to get online afterwards ?

Don't use caps, just use something neutral to test out with a temporary password.