Sladjan94 Posted September 30, 2017 Share Posted September 30, 2017 When I log in into the game my game character dissapear and I cannot play.Please answer me!!! Link to comment Share on other sites More sharing options...
Calahan Posted September 30, 2017 Share Posted September 30, 2017 When I log in into the game my game character dissapear and I cannot play.Please answer me!!! Hello [mention]Sladjan94[/mention], sorry for the inconvenience :D: Foremost, do you meet the game's requirements? Desktop: Operating Systems: Windows Vista+, Mac OS X 10.7+, Ubuntu 10.10+. Graphics Card: DX9 (shader model 2.0) capabilities; generally everything made since 2004 should work. CPU Speed: 2Ghz+ Processor recommended. Ram: 2GB+ recommended. Android: Operating System: Android 4.4 (KitKat) or later. CPU: 1.2Ghz+ Dual Core or better recommended. Ram: 1.5GB+ recommended. Graphics Support: OpenGL ES 2.0 or later. [glow=red]If you do, try to run the game in admin mode, and compatibility mode[/glow] Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ? Crash issues or other issues Win7 Guide - https://tinyurl.com/crashhelp Win10 Guide - https://tinyurl.com/PROwin10fix Android Guide - https://tinyurl.com/androidprofix Mac Guide - https://tinyurl.com/macprofix Linux/GNU Guide - https://tinyurl.com/prognulinux Other solution for crash (follow 3 steps) Unzip file without using WinRAR or 7zipDisable anti-virus program Restart computer Mac UnZip Programs Suggestions The UnarchiverWinZip5 Keka BetterZiip Other solution: Update your drivers and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client. Please give us your feedback! Hope it will be sorted out :) In the meanwhile, have a good day :Angel: Link to comment Share on other sites More sharing options...
Sladjan94 Posted September 30, 2017 Author Share Posted September 30, 2017 I met all the requirements and I can play on the blue and yellow but game character is gone on red server after I become hoenn champion.I don't know what is wrong.Maybe is some kind of bug? Link to comment Share on other sites More sharing options...
Calahan Posted September 30, 2017 Share Posted September 30, 2017 I met all the requirements and I can play on the blue and yellow but game character is gone on red server after I become hoenn champion.I don't know what is wrong.Maybe is some kind of bug? Alright; could you please provide screenshots of your issue? That could help ^^ Furthermore, can you try to log on another device? If yes: Is the issue still there?Is the issue still only on Red? It might be server-side, meaning you would have to wait for a server reboot for it to get fixed Again, sorry for the inconvenience! Link to comment Share on other sites More sharing options...
Sladjan94 Posted September 30, 2017 Author Share Posted September 30, 2017 This problem is just on the red server no matter what device I use. Link to comment Share on other sites More sharing options...
Calahan Posted September 30, 2017 Share Posted September 30, 2017 This problem is just on the red server no matter what device I use. Could you provide a screenshot, then? [glow=#00BF00]If you do not know how to post images on the forums, you can follow this detailed guide ^^<i>[/glow]</i> Also, are you able to move around on your map, or not? Link to comment Share on other sites More sharing options...
Sladjan94 Posted October 1, 2017 Author Share Posted October 1, 2017 Link to comment Share on other sites More sharing options...
Sladjan94 Posted October 1, 2017 Author Share Posted October 1, 2017 And I cant play game on the red server at all.Please if you can solve this problem??? Thank you Link to comment Share on other sites More sharing options...
Calahan Posted October 1, 2017 Share Posted October 1, 2017 Hey, [mention]Sladjan94[/mention] If you cannot walk either up or left, then use an escape rope, or battle someone and lose; here is the command for the latter option: /battle username If you're still stuck then, you will need to wait for a full staff to be available and to send you to a PokéCenter :) In the meanwhile, have a good day :Angel: Link to comment Share on other sites More sharing options...
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