Pokemon Doctor Restarted

Hi, I'm MatheusMrs. A casual player from server Yellow.

In the last year I had stopped playing frequently for lack of time, between December and January, returning to play with the arrival of sinnoh. And when I returned I did the quest doctor pokemon, checking my experience in the brock he would have said that I was an expert, and according to what I remember and with reference to the guides of the forum I was already in tier 4 of the quest. But after I healed an abra, my quest restarted completely, as if I had started it now, I do not know if it bugged me for a long time that I was not doing the quest . And since then I'm doing everything again and taking experience in the quest as a beginner . after speaking with a member of staff he indicated to me to post this situation here in the forum so that somebody could help me and so that the bug could be revised and corrected.

Thanks to cc Shaui for guidance. I will be available for questions and clarifications.