I can't log in, it's giving loading map

and it shows that I'm online

 

 

please, help me :Frown:

I can't log in, it's giving loading map

and it shows that I'm online

 

 

please, help me :Frown:

 

Hello Mari, and sorry for the inconvenience !

 

Try waiting a bit, and restarting your client if that helps;

 

 

Otherwise, try redownloading the game, both x32 and x64 !

Remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

 

Hope that will fix your issue; in the meanwhile, I wish you a great day! :Angel:

Without wanting to be boring, only now it is giving this same error again

Loading Map

 

I already uninstalled and downloaded the game and it continues like this

yesterday when I asked for help he came back and now this error came back

 

I don't know what to do, in almost two years playing the pro, this has never happened to me

 

;-;

Without wanting to be boring, only now it is giving this same error again

Loading Map

 

I already uninstalled and downloaded the game and it continues like this

yesterday when I asked for help he came back and now this error came back

 

I don't know what to do, in almost two years playing the pro, this has never happened to me

 

;-;

Hello again, and again, I'm sorry for your issue :D:

 

 

Try to run the game in admin mode, and compatibility mode; also add an exception at your firewall if you haven't already!

 

Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

---

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

---

Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

---

Other solution:

Update your drivers and reinstall Direct X

 

 

---

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

Looking forward for your feedback; in the meanwhile, I wish you a great day :Angel:

thank you , calahan ❤️

thank you , calahan ❤️

My pleasure!

Enjoy :Angel:

 

 

 

- [glow=lightgreen]Locked as solved[/glow] -