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Invisible character in creation and black screen for background

Akibear
in Resolved Bugs

Featured Replies

ahh.jpg

 

When i made my character it showed nothing was there

computer specs

intel core i7

Geforce GTX 960

8 gbs of ram

Bro i also see this just reinstall the app if on android or redownload if on mac or windows and its done hope your problem is solved soon :Angel:

If this not work ask staff member

Have a nice day :Heart:

heixhsyue-512x288.png

 

JUST BELIEVE IN YOURSELF THINGS WILL HAPPEN:3

  • Author

Thanks, I will try that and how many files are supposed to be extracted?

I just redownloaded it and it still does it and if it needs to extract more then 51 files im missing some

ahh.jpg

 

When i made my character it showed nothing was there

computer specs

intel core i7

Geforce GTX 960

8 gbs of ram

Hello Akibear

I'm sorry for this inconvenience.

I am sorry to hear that you experienced this inconvenience. Have you tried following these steps ?

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before downloading a new client.

Have you tried running PRO as administrator, and running it in compatibility mode?

 

Tell me if you managed to solve your issue :Sing:

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